Features Built For
Real Support
Everything you need to automate support without losing the human touch.
External AI Assistant
Your customer-facing AI that lives on your website.
- Answers frequent questions instantly
- Available on web chat, widget, or voice
- Multilingual (50+ languages)
- Escalates complex cases to humans
Subject: Refund Request
Hi [Customer Name],
I've processed your refund of $49.00. You should see it within 3-5 business days.
Let me know if there's anything else!
Internal AI Agent
The smart assistant for your support team.
- Drafts replies for emails & tickets
- Uses internal knowledge base
- Reduces response time by 80%
- Perfect for onboarding new agents
Multilingual Support
Speak every customer's language, fluently.
- 50+ languages supported
- Regional & industry adaptation
- Understands slang & cultural nuances
- Auto-detects customer language
+ 40 more languages
Voice Support
AI-powered voice assistant for phone support.
- Natural conversation flow
- Handles common inquiries by voice
- Transfers to agents when needed
- Works 24/7 without hold times
Custom MCP
Model Context Protocol for deep system integration.
- Connect to any internal tool or API
- Execute actions on behalf of users
- Access databases & business logic
- Secure, sandboxed execution
Everything Else
No-Code Setup
No developers needed. Our team handles the technical setup.
Analytics
Track conversation insights, top intents, and drop-off points.
Fully Branded
Customize tone, personality, language, and visual identity.
Security & Compliance
Enterprise-grade encryption and GDPR-compliant data handling.
24/7 Automation
AI that works around the clock without scaling your team.
Seamless Integrations
Connect with Zendesk, Salesforce, Slack, and more.
Built For Real Companies
PropManage
Property Management
A growing property management firm handling 500+ listings across 3 cities.
Tools
Features
- Tenant FAQ automation
- Maintenance request triage
- 24/7 availability
FinEdge
Fintech
A digital lending platform serving SMBs with fast loan approvals.
Tools
Features
- Loan status inquiries
- Document collection
- Multilingual support (EN/ES)
MediCare+
Healthcare
A telehealth provider offering virtual consultations nationwide.
Tools
Features
- Appointment scheduling
- Insurance verification
- HIPAA-compliant responses
Work Smarter, Not Harder
Join forward-thinking support teams automating their workflow with Verba.